DrugStoc is a tech-enabled pharmaceutical access and distribution platform that connects manufacturers of pharmaceutical products to health care providers in sub-Saharan Africa. Founded in 2015, Our clients are hospitals, pharmacies, clinics, and nursing homes. We are an omnichannel platform that removes any barrier for Licensed health workers to find and purchase genuine medication at the right price for their patients.
Job overview
- We are looking for a proactive, customer-focused IT Support to join our growing team.
- If you are passionate about technology, enjoy solving problems, and want to work in a dynamic environment, this role is for you.
Responsibilities
- Provide Level 1/2 technical support to staff
- Diagnose and resolve hardware, software, and network issues
- Manage user accounts, permissions, and IT assets
- Set up and configure new devices and workstations
- Support Microsoft 365, Windows, and general office applications
- Maintain documentation and follow IT best practices.
Requirements
- 1–3 years of experience in IT support (or equivalent knowledge)
- Strong troubleshooting and communication skills
- Knowledge of Windows OS, Office 365, networking basics.
Method of application
Meet the Qualifications? Email your CV to [email protected] using “Application for ITSupport” as the subject of the email.