Huntswood is an acquired company based in Reading (United Kingdom), founded in 1996. It operates as a Provider of business advisory, recruitment, and other consulting services. The company has 21287 active competitors, including 252 funded and 1179 that have exited.
Job Overview
- Engage with our diverse customer base using your product specific & journey moment, our client requires service orientated advisors who have a solid product understanding and able to work across a diverse range of clients. The successful candidate will take ownership of our customers with a great experience, exploring, and understanding their circumstances in detail. Guiding & supporting the customers, particularly when they find themselves in financial difficulty. Deliver great customer service.
Requirements
- Grade 12 or a relevant equivalent qualification
- A solid background with a minimum 1 year in collections
- Experience in the Financial Services industry
Responsibilities
- A team player committed to creating an excellent customer experience
- Excellent communication skills
- Ability to make guidance decisions
- Able to make decisions for themselves and apply their judgement
- Great questioning skills
- Engaging with diverse customers
Skills
- Excellent Verbal and Written Communication
- Customer centric
- Excellent listening Skills
- Able to work independently and within a team
- Goal Orientated
- Confidence in decision-making, under pressure.
- A passion to deliver a first-class customer service.
Knowledge
- Previous experience in Vehicle & Credit card collections advantageous
- Previous or current experience dealing with UK clients
- Experience in early collections
- Passionate about providing the best service for the customer.
Method of Application
Meet the qualifications? Apply now at Huntswood on huntswood.simplify.hr