MAN is one of the leading commercial vehicle manufacturers in Europe. The product portfolio includes vans, trucks, buses, diesel and gas engines as well as services for passenger and freight transport. MAN Truck & Bus is a TRATON SE company and employs around 33,000 people worldwide.
Job overview
- Ensure Parts Sales and distribution of all MAN related Parts, Services are increased.
- Maintain Contribution Margin by offering correct discount structures to dealers and fleet customers.
- Ensure Dealer Targets are met on a monthly and quarterly basis.
- Initiate all offerings to Key Account customers and maintain an approach to get back lost business.
- Consult the customer in the business by simplifying and improving it from an MAN perspective.
- Service existing accounts, obtains orders, and establishes new accounts.
- Inform management by using the CRM Tools, and submitting activity and results reports.
- Monitor competition by gathering current marketplace information on pricing, products etc.
- Recommend changes in products, service, and policy by evaluating results and competitive dealers.
- Resolve customer complaints by investigating problems; developing solutions.
- Expedite the resolution of customer problems and complaints.
- Study existing and potential volume of dealers.
- Provide historical records by maintaining records on area and customer sales.
- Promote from existing and prospective customers through a relationship-based approach.
- Develop clear and effective written proposals/quotations for current and prospective customers.
- Promote and sell MAN product range by regular telephone contact with customers.
- Analyze the market’s potential and determines the value of existing and prospective customers.
- Supply management with oral and written reports on customer needs.
Requirements
- Grade: 12 Matric Certificate
- Relevant After Sales qualification
Skills
- Computer Literate
- Work well under pressure and maintain good customer relations.
- Work independently though being a team player.
- Willingness to travel extensively.
- Attend training courses, ensuring that they contribute and successfully pass.
- Maintain an air of quiet confidence.
- EC or EC1 drivers license.
- Good communication (oral and written) & interpersonal relations skills.
- Reliable, performance oriented and self-motivated.
- Ability to meet deadlines.
- Customer focused with a results driven approach.
Experience
- Experience in a similar role in the automotive industry – 5 years
Method of Application
Meet the qualifications?
Apply now at MAN Automotive (South Africa) (Pty) Ltd on man.mcidirecthire.com