Capitec Bank is South Africa’s largest bank by clients, boasting around 14 million banking app clients and nearly 25 million active clients as of October 2025. The bank operates as a retail bank, serving both individuals and businesses, and has embraced digital banking to enhance customer experience. Recently, Capitec released its interim results for the six months ended August 2025, showcasing its growth and innovative approach in the banking sector.
Job overview
- At Capitec, our Systems Analysts are instrumental in bridging the gap between business and technology. You’ll be part of a collaborative, cross-functional team that supports multiple areas of the bank – with a specific focus in this role on the insurance business unit. This team plays a vital role in enabling accurate data flows, enhancing financial sub-ledgers, and supporting operational and regulatory reporting.
- This role focuses on understanding insurance-related data, gathering business and technical requirements, and working closely with the data engineering team to translate these into actionable solutions.
- You will play a key part in ensuring that Capitec’s insurance data is accessible, accurate, and aligned with business needs.
- A successful candidate must bring prior experience in the insurance domain, with the ability to independently query SQL and engage confidently with business and technical stakeholders
Responsibilities
- Analyse insurance data, systems, and processes to extract and interpret requirements.
- Gather, document, and validate functional and technical requirements from the insurance team.
- Provide clear, structured input to the data engineer, enabling the development of accurate data pipelines and reporting solutions.
- Collaborate closely with stakeholders across insurance, data, product, and compliance functions
- Support the delivery of end-to-end solutions, ensuring alignment with governance, data quality, and regulatory expectations.
- Contribute to system testing, user acceptance testing (UAT), and solution validation.
- Assist in resolving data-related issues by identifying root causes and recommending improvements.
Requirements
- We’re seeking a systems thinker with a strong analytical mindset and excellent stakeholder engagement skills. The successful candidate should be confident working in a data-rich environment and understand the complexities of insurance processes and data structures.
Qualifications
- 3–5 years of experience in a Systems Analyst role.
- Prior experience working in or supporting the insurance industry (essential).
- Ability to write and interpret SQL queries independently.
- Strong understanding of systems analysis methodologies and business process modelling.
- Familiarity with data environments, system integration, and data validation practices.
- Experience in cross-functional collaboration with technical and business teams.
- Exposure to cloud-based solutions and tools such as JIRA, Confluence, or similar platforms is advantageous.
- Excellent verbal and written communication skills, with a detail-oriented and structured approach to problem-solving.
Method of Application
Meet the qualifications? Apply now at Capitec Bank on careers.capitecbank.co.za