The Union of South Africa was founded as a self-governing Dominion of the British Empire in 1910 and the office of governor-general was established as the representative of the monarch of South Africa.
Job Overview
- The purpose of this role is to provide ICT and administrative support to the Business Unit.
- The role reports to the Business Unit Administration Manager.
Responsibilities
- Strategic Function
- Support the implementation of the business unit balance score card.
- Product Management
- Information Technology Support
- Initial setup of desktop computers with application software of the AG.
- Setup of desktop computers on AG network for BUMPL users to access AG’s network to be able to receive email and do printing.
- Create images of different desktop platforms for ease of future installations.
- Maintain images of desktops with all updated AG software.
- Reinstallation of software on laptops and desktop computers.
- Fault finding and fixing.
- Repairs where applicable.
- 3rd party engagement (HP, ITECH SA).
- Installation, diagnostics, troubleshooting any errors.
- Report any hardware errors to 3rd party (ITECH SA) End User support.
- Support BUMPL users with any software and hardware related problems reported e.g. Teammate, Windows, 3G Connectivity. Maintenance.
- Security systems, camera and CCTV monitoring, video recording when required.
- Access control system Management.
- Ensure that all assets are recorded and barcoded in the asset register.
- Issue and replace laptops
- Perform physical assets verification and submit monthly reports.
- Advise staff on proper handling of the assets.
- Manage the transfer of the BU assets.
- Follow up on missing and damaged assets to ensure they are counted for.
- Organize and monitor assets register.
- Sound stakeholder relations management experience
- Proficient MS Office (Word, Excel and Outlook)
- Good communication and report writing skills (written and verbal)
- Ability to multi-task, prioritize and work efficiently
- Ability to work independently and in a team environment
- Flexibility to adapt to all situations and work varied hours
- Ability to perform at higher level/s in a fast paced ever-changing work environment
- Ability to anticipate work needs and follow through with minimum direction
- Maintain effective relations with both internal and external stakeholders.
- Manage the feedback process to stakeholders by tracking all queries received, getting the relevant information and formulating appropriate responses according to the approved protocol
- Manage own performance to drive productivity.
- Participate and/or take lead in the business unit transformation/culture plans.
- Provide support to the management team with regard to centre management and other people related tasks.
- Financial and Operational Management
- Ensure compliance to AGSA policies and procedures.
- Ensure compliance with internal processes and procedures.
- Manage supply chain processes within scope of work.
- Other responsibilities (Applicable to All JD’s)
- Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required.
Experience
- Qualifications: National Diploma/Degree in Information technology
- Minimum 2 years’ experience
- Added advantage: IT support.
Method of Application
Meet the qualifications?
Apply now at Auditor-General of South Africa on careers.agsa.co.za