IT Support Officer

Job description:

Job Type: Full Time
Experience: 3 years
Location: Lagos

CompanyMotoMedia

Job Summary

  • The IT Officer will manage and support the organization’s technology infrastructure, ensuring efficient operation of all systems and services.
  • Responsibilities include troubleshooting, system maintenance, IT infrastructure management, and supporting staff with technology needs.

Responsibilities

  • Technical Support: Provide first-line support for hardware/software issues, troubleshoot, and document solutions.
  • System & Network Maintenance: Monitor and maintain IT systems, and perform updates, backups, and security checks.
  • IT Infrastructure Management: Manage user accounts, and network devices, and ensure security of systems and infrastructure.
  • Software & Application Management: Assist with software deployment, and updates, and ensure application compatibility.
  • Training & Documentation: Train staff and develop technical documentation.
  • Project & Vendor Coordination: Participate in IT projects, liaise with vendors, and manage the property management system (PMS).

Requirements

  • Bachelor’s Degree in IT, Computer Science, or a related field.
  • 3+ years of experience in IT support.
  • Proficiency with Windows, MacOS, Linux, networking protocols, and hardware troubleshooting.
  • Experience with cloud platforms and ERPs.
  • Experience in CCTV installation and monitoring
  • COMPTIA or any other certification is an added advantage.

Method of Application

Interested and qualified? Go to Motomedia Reflomax Limited on docs.google.com to apply