At InEvent, we are passionate about live events and broadcasting technologies. We are building the most powerful and versatile platform for professional events, meetings and live streams.
Our ALL-IN-ONE event management software serves as the go-to solution for every stage of event planning.
Job Description
- Lead training sessions, both online and in-person, customized to meet the specific needs of various user groups and ensure proficiency in using the InEvent platform;
- Deliver live sessions via InEvent’s Live Studio to partners to demonstrate the product and its capabilities;
- Work on design of website, registration form and Virtual Lobby to ensure the level of professionalism to the look and feel of the course;
- Design and maintain course outline, developing and adapting this as the InEvent features grow;
- May be required to develop and deliver high quality pre recorded content via the Live Studio to complement certification;
- Support participating partners in their queries for the duration of the certification process;
- Coordinate delivery of certification from partners and ensure partners are supported in their receipt of their certification;
- Learn continuously about tech and platform updates;
- Give constant feedback to product development and support CS and Marketing processes;
- Lead InEvent’s partners through the process to ensure their certification in the InEvent product;
- Travel may be required to a studio location.
PRE-REQUISITES:
- Fluent English to communicate and interact with customers around the world.
- Experience with Customer Success or similar.
- Experience with delivery of training or live customer support
- Experience in a SaaS or tech company.
- Outstanding communication skills and empathy.
- Flexibility and adaptability to manage multicultural customers.
- Very (very) resilient to learn continuously in a startup!
- Availablle to work from 9 PM – 5 AM ET time.
Method of Application
Meet the Qualifications ? Apply now at InEvent on ineventapp.hire.trakstar.com to apply