Digital and Technology Manager at Champion Breweries

Job Type: Full-time
Experience: 8 – 10 years
Location: Akwa Ibom

• The Digital & Technology Manager is responsible for leading the digital strategy. IT operations, cybersecurity. and IT transformation initiatives across the organization.
• This role drives innovation, operational efficiency, and digital maturity by leveraging SAP ERP, emerging technologies and data analytics.
• The incumbent will also lead the development of the company’s e-commerce platform and ensure robust IT infrastructure, cybersecurity, and master data governance.

Key Responsibilities

• Develop and implement a comprehensive digital transformation roadmap aligned with business objectives.
• Champion a digital-first culture and lead initiatives in automation. JOT. AI. and cloud
• Define and maintain the IT infrastructure strategy, architecture, and roadmap.
• Align IT initiatives with global standards and local business needs
• Manage the strategic and annual IT budget and ensure cost-effective technology investments.
• Oversee administration and support Of the SAP S/4HANA (or ECO landscape, including system upgrades. patching, and performance optimization.
• Coordinate with functional teams and external consultants on SAP rollouts. custom developments (WRICEF objective i.e. Workflow. Reports. Interfaces, Conversions. Enhancements. Forms). and integrations.
• Ensure data integrity, compliance, and user training across SAP modules (e.g. Fl/CO. MM. SD).
• Manage SharePoint workflows and coordinate with the website manager for content updates.
• Establish and enforce master data governance policies and standards across all business units.
• Oversee the creation, maintenance, and quality control Of master data (e.g„ materials. vendors. customers. chart Of accounts).
• Manage on-premises and cloud infrastructure (VMware/Hyper-V. storage. backup. OR).
• Administer Microsoft 365. Active Directory, Exchange. Teams. SharePoint, Intune. and Azure AD.
• Implement & enforce policies for software lifecycle managernent and licensing compliance
• Design. deploy and maintain LANIWAN/WiFi networks. firewalls. VPNs. and remote access networks to ensure optimal performance and reliability across all sites
• Lead the enterprise-wide cybersecurity program, including policy & procedure development, standardizing, and enforcement. threat detection, and incident response.
• Implement and monitor endpoint protection, vulnerability scanning, intrusion prevention, and user access controls.
• Ensure compliance with relevant regulations and industry standards (e.g. National Information
• Technology Development Agency (NITDA), ISO 27001 for information security management Systems (ISMS)).
• Conduct regular cybersecurity awareness training and audits.
• Collaborate with business units to understand IT needs and deliver tailored solutions.
• Lead change management efforts and user training for new systems and processes.
• Provide technical and procedural support to all users.
• Monitor Active Directory and manage user accounts via Microsoft Exchange.
• Identify training needs and deliver relevant IT training programs.
• Manage relationships with third-party vendors. consultants. and Service providers in line with established company procurement procedures and policies.
• Establish KPIs and SLAs for IT services; monitor performance and drive improvements.
• Ensure that IT policies. procedures. and controls align with internal standards and regulatory requirements.
• Support internal audit by providing documentation and access to systems.
• Identify and assess technology-related risks (eg cybersecurity. data loss. system downtime).
• Implement and monitor controls to mitigate these risks. Maintain logs and access controls for critical systems.
• Ensure proper user access management and segregation Of duties.
• Document and control changes to IT systems and infrastructure.
• Oversee backup procedures and disaster recovery plans.
• Prepare systems and documentation for internal & external audit reviews
• Ensure proper closure Of all identified audit gap by internal & External auditor
• Lead. mentor. and evaluate IT staff; foster a culture Of accountability and innovation.
• Manage third-party vendors and service providers: negotiate contracts and monitor SLAs.
• Establish and report on IT KPIs and drive continuous improvement
• Create. develop. and foster strong professional relationships within the organization.
• Promote teamwork and drive cross-functional learning where required.
• Provide inspiring leadership to direct reports, addressing their development needs and coaching them for effective execution Of operational activities.
• Set realistic yet stretching targets and monitor staff performance. providing regular feedback, including mid- and end-year appraisals.
• Develop team members according to the company
• Learning philosophy, engaging in personal development plans and seeking career development opportunities
• Conduct regular performance reviews for all team members, following the Performance cycle

Method of Application