Eko Maintenance Limited is a rapidly growing Facility Management Company that specializes in maintenance of high rise building facilities with office located in Victoria Island, Lagos.
Responsibilities
- Utilize advanced proficiency in Microsoft Office Suite to streamline administrative task and enhance operational efficiency
- Coordinate and prioritize activities within the helpdesk and operation department
- Act as a key support resource for the manager, facilitating communication through emails, letters, report and other correspondence
- Perform administrative duties within the operations department, including documentation, data entry and record management.
- Monitor and manage the follow-up and feedback system within the operations department to gather insight, track progress and implement improvement.
- Ensure timely dissemination of information to clients and contractors keeping them informed about updates, schedules and service-related matters
- Collaborate with internal team to optimise processes, implement best practices and achieve departmental objectives.
- Maintain accurate records, reports and documentation related to helpdesk activities, user interaction and service request.
QUALIFICATION/REQUIREMENT
- Bachelors’ degree in Information Technology, Computer science, Business Administration or related field
- Minimum of 3 years experience in Helpdesk coordination, technical support or administrative roles
- Proficiency in Microsoft Office Suit (Excel, Word, PowerPoint, Outlook) and helpdesk ticketing system
- Strong interpersonal skills with the ability to communicate effectively with diverse stakeholders
- Excellent organization abilities wit attention to details and a proactive approach to problem solving.
Method of application
Meet the Qualifications? Email your CV to [email protected] using the position as subject of email.