Reime West Africa is afully owned subsidiary of a global brand with head office at Casablanca in Morocco that provides Telecom Infrastructure Development and Maintenance Services to Telecom companies in Nigeria.
Job overview
- We are looking for a hands-on and detail-oriented ISP Supervisor to oversee aerial FTTH customer installations for our customer fiber deployment project in Ibadan.
- The ideal candidate will supervise field teams, ensure quality installations, enforce safety standards, and guarantee that all customer connections are delivered efficiently and professionally.
Responsibilities
- Supervise and coordinate daily customer drop installations (mainly aerial) and in-home setups.
- Guide installation technicians in routing drop cables, installing ONTs/routers, and signal testing.
- Ensure adherence to GVA standards for safety, quality, and customer service.
- Verify installation completion with visual checks, power readings, and documentation.
- Provide technical support to teams for troubleshooting and issue resolution on-site.
- Ensure technicians are equipped with proper tools and materials for each job.
- Monitor technician performance and report daily progress to the ISP Manager.
- Handle client feedback and ensure customer satisfaction post-installation.
- Enforce use of PPE and best practices during aerial works (ladder safety, electrical awareness).
- Keep updated records of work done, routes used, and customers connected.
Requirements
- Technical Diploma in Telecommunications, IT, or Electrical Engineering.
- At least 3 years of experience in FTTH installation (especially aerial).
- Strong knowledge of GPON architecture, ONT setup, and fiber signal testing.
- Field supervision experience with ability to manage multiple teams and tasks.
- Familiar with tools such as ladders, fusion splicers, power meters, and test kits.
- Good problem-solving skills and basic reporting abilities (Excel, WhatsApp, Forms).
- Able to work under pressure and meet tight deadlines in a dynamic field environment.
- Familiarity with the Ibadan area is a plus.
Method of application
Meet the Qualifications? Email your CV to [email protected] using the Job Title as the subject of the email.