HRD Solutions is a consulting, strategy formulation and execution, financial services, human resource management, and capacity development. Our management team has over 40 years of practice experience.
Job overview
- The IT Infrastructure Management Officer is responsible for supporting the bank’s IT infrastructure, ensuring the stability, security, and efficiency of network systems, servers, and related technologies.
- This role involves maintaining IT resources, troubleshooting technical issues, and implementing best practices to optimize infrastructure performance and reliability
Duties & Responsibilities
- Assist in managing and maintaining the bank’s IT infrastructure, including servers, networks, and cloud services.
- Monitor system performance, troubleshoot issues, and ensure optimal uptime.
- Support the implementation of security measures to protect IT systems from cyber threats.
- Assist in data backup, disaster recovery, and business continuity planning.
- Manage IT hardware, software, and licensing to ensure compliance and efficiency.
- Work with vendors to procure, install, and maintain IT infrastructure components.
- Ensure compliance with regulatory standards and internal IT policies.
- Provide technical support and training to users on IT infrastructure-related matters.
Key Performance Indicators
- System uptime and network reliability.
- Response time for troubleshooting and resolving IT issues.
- Compliance with security and regulatory standards.
- Efficiency of backup and disaster recovery processes.
- User satisfaction with IT support and infrastructure services.
Requirements
Education and Experience:
- Education: Bachelor’s Degree in Computer Science, Information Technology, or a related field.
- Experience: 3+ years of experience in IT infrastructure, network administration, or system support.
Professional Body Membership/Certification(s):
- Membership in relevant professional bodies such as the Nigeria Computer Society (NCS) is an advantage.
- Certifications in IT infrastructure (e.g., Cisco Certified Network Associate (CCNA), Microsoft Certified: Azure Administrator, AWS Certified SysOps Administrator, ITIL, CompTIA Network+) are preferred.
Knowledge:
- Knowledge of network administration, system security, and cloud computing.
- Proficiency in Windows/Linux server administration and virtualization technologies.
Skills / Competencies:
- Strong problem-solving and troubleshooting skills.
- Ability to work effectively in a team and support IT operations.
- Good documentation and communication skills.
Method of application
Meet the Qualifications? Email your CV to [email protected] using the job title as the subject of the email.