Eat’N’Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) Fast Casual Casual Dining Fine Dining Coffee Shops We develop world class brands that address the needs of the African market by serving up a tasty portion of: Foods and Drinks Pizza, burgers, chicken, ice cream, coffee and more. Affordability Address all types of consumers and segments with diverse F&B concepts. Social responsibility Create jobs and empower individuals, enhancing the quality of life.
Responsibilities
- Assist IT staff in installing, configuring, and maintaining computers, software, and peripherals.
- Provide basic technical support to end-users for hardware, software, and network issues.
- Help maintain IT assets, including tracking hardware, software, and licenses.
- Support the IT team in monitoring network performance and reporting connectivity or system issues.
- Assist in documenting IT processes, incidents, and resolutions.
- Help with IT procurement processes and ensure proper filing of related documents.
- Support end-user training sessions on basic IT systems and applications.
- Perform general administrative support duties for the IT department as assigned.
- Learn and follow IT policies, procedures, and security standards.
- Ensuring that a high level of customer service and support is provided to all internal and external customers
Qualifications
- OND/HND or BSc in IT, Computer Science or Engineering
- Foundational knowledge of PHP, Laravel, HTML, SASS/CSS, databases, and front-end frameworks (e.g., Bootstrap, Vue.js, or React) is highly desirable.
- Proficiency in MS Office and basic IT tools.
- Hands on network engineering experience and basic understanding of computer systems, networks, and software applications.
- Desktop, laptop and mobile devices installation and problem resolution.
- Good analytical and problem-solving skills to assess network performance and recommend changes.
- Strong interest in IT, a continuous learning mindset, and a willingness to contribute to various IT functions.
- Good interpersonal skills to communicate with users, vendors and other IT personnel.
- Ability to prioritize and multitask.
Method of application
Meet the Qualifications? Apply now at Eat’N’Go Limited on jobs.smartrecruiters.com