Health Assur Ltd. was incorporated by a team of professionals; who recognized an opportunity to transform healthcare benefits administration in Nigeria. Equipped with the requisite experience, skills and resources; we have built a strong, innovative and competitive operation with quality products, seamless processes, relevant technology and efficient customer-oriented services to leapfrog ahead of competitors in this emerging market.
Job Summary
- The IT Specialist is responsible for managing, maintaining, and supporting the organization’s information technology infrastructure.
- The role ensures optimal performance of hardware, software, networks, and security systems while providing technical support to staff to enhance operational efficiency and data security.
Key Responsibilities
Technical Support & Helpdesk Management:
- Provide first- and second-level technical support to employees.
- Troubleshoot hardware, software, network, and system issues.
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
- Respond promptly to IT service requests and ensure timely resolution.
Network Administration:
- Manage and monitor LAN/WAN infrastructure.
- Configure routers, switches, firewalls, and wireless access points.
- Ensure network security and data integrity.
- Perform routine network performance monitoring and optimization.
Systems Administration:
- Install, configure, and update operating systems and enterprise software.
- Manage user accounts, access rights, and permissions.
- Perform regular system backups and ensure disaster recovery procedures are in place.
- Maintain servers (physical and cloud-based).
Cybersecurity & Data Protection:
- Implement and enforce IT security policies.
- Monitor systems for security breaches and vulnerabilities.
- Ensure antivirus and security software are up to date.
- Conduct periodic security risk assessments.
IT Infrastructure Management:
- Oversee procurement, installation, and maintenance of IT equipment.
- Maintain inventory of hardware and software assets.
- Ensure all IT assets are properly documented and tagged.
Software & Application Support:
- Support enterprise applications and internal systems.
- Coordinate with vendors for system upgrades and maintenance.
- Provide user training on software applications where necessary.
IT Policy Compliance & Documentation:
- Develop and maintain IT policies and procedures.
- Ensure compliance with data protection and regulatory standards.
- Maintain accurate documentation of IT systems and configurations.
Project Support:
- Assist in planning and executing IT-related projects.
- Recommend technology upgrades to improve efficiency.
- Support digital transformation initiatives.
Required Qualifications
- Bachelor’s Degree in Information Technology, Computer Science, or related field.
- Professional certifications (e.g., CompTIA A+, Network+, Security+, Microsoft Certified, Cisco CCNA) are an added advantage.
- 2–5 years of relevant IT experience.
Key Skills & Competencies:
- Strong troubleshooting and analytical skills.
- Knowledge of networking and cybersecurity principles.
- Proficiency in Windows and/or Linux operating systems.
- Good understanding of cloud services (e.g., Microsoft 365, Google Workspace).
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple tasks.
Method of Application
Meet the Qualifications? Email your CVs to [email protected] using the Job Title as the subject.