Job Type: Full-time
Experience: 1 – 5 years
Location: Lagos
Responsibilities
- Resolving IT support requests from employees
- Answering employee questions regarding computer systems
- Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings and permissions to fix computer issues
- Generating sign-ins for new hires during the onboarding process
- Installing new software and hardware drivers and updating existing ones as needed
- Updating employees on the status of their service requests
- Logging all service requests and updating tickets as needed
- Managing all computer related equipment’s internally
- Perform other related task as assigned by the Corporate Administrator.
Requirements
- Candidates should possess a B.Sc Degree with 1-5 years work experience.
Method of Application
Interested and qualified candidates should send their CV and cover letter to: hr@dovaheights.com using “IT Support” as subject of the email.