iStore is a dedicated hub for Apple products and accessories. iStore aims to maximise customer value offerings by providing an authentic Apple experience and offering customers exclusive services such as in-store complimentary training, technical support, and technical setup.
Job overview
- We are looking for Technicians to join our team in a flexible capacity with working either 4 or 5 days a week.
- Our iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.
- Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.
Requirements:
- Completed Matric and IT qualification (minimum A+/N+)
- Experience in Helpdesk/1st Line Support
Qualifications
- Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
- Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
- Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
- Learning and Development, Open, motivated, and proactively seek learning and development opportunities
Method of Application
Meet the qualifications ? Apply now at iStore on istore.simplify.hr