Processes & Procedures Specialist at Equity Bank Kenya

Experience: Entry-level

Education: B.A/BSc/HND

Job-type: Full Time

Location: Nairobi

 

Equity Bank Limited (The “Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 – 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Kenya, Uganda, South Sudan, Rwanda, Tanzania, DRC, and a Commercial Representative Office in Ethiopia; with additional non-banking subsidiaries engaged in the provision of investment banking, custodial, insurance, philanthropy, consulting, and infrastructure services. Its shares are listed at the Nairobi Securities Exchange, Uganda Securities Exchange and Rwanda stock exchange.

Job Overview 

This role is critical in establishing a structured and compliant framework for operations, ensuring that policies, processes, systems, and procedures are effectively designed, communicated, and implemented throughout the organization.

Job Description 

  • Design and develop the group wide process universe, policy implementation procedures documentation and systems work- flow across the group.
  • Appropriate implementation of effective, fit for purpose policies, and ensuring compliance.
  • Appreciate the business needs to design appropriate processes.
  • Design and implement standardized procedures, processes, and systems in line with strategic goals.
  • Align and embed all policies and procedures to all relevant business/functions.
  • Building strong relationship with internal stakeholders.
  • Continuous review and assessment of existing policies and procedures to identify areas of improvement and optimization.
  • Keep a breast with industry trends to ensure compliance with applicable regulations industry standards best practices in the development and implementation of policies, systems, processes, and procedures.
  • Develop business cases, pricing strategies, and promotion plans for new products and services.

Qualifications

Qualifications and Experience

Education Qualifications:

  • Bachelor’s degree in business administration, Operations Management, Process Engineering, or a related field. Relevant certifications is a plus. 

Knowledge and Experience Required:

  • At least 3 years of experience in policy implementation, process design, and systems management.
  • Proven track record of successfully implementing policies and standardized procedures within a complex organizational structure.
  • Expertise in policy development, implementation, and compliance with industry regulations.
  • Excellent communication, negotiation, and stakeholder engagement skills.
  • Ability to align process and system design with business goals and adapt strategies to changing business environments.
  • Strong analytical and problem-solving skills with the ability to identify inefficiencies and implement innovative solutions.

Method of Application 

Meet the Qualifications? Apply now at Equity Bank Kenya on equitybank.taleo.net

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