Jobmagnet Nigeria Limited – Our client, a reputable ICT company delivering enterprise software solutions and managed technology services to organizations within and outside Nigeria, is recruiting to fill the position.
Job overview
- Our client is seeking to hire a qualified and experienced Quality Assurance and Application Support Engineer.
- The ideal candidate must be able to perform software testing throughout the development lifecycle and provide technical support to users after deployment.
- The Quality Assurance and Application Support Engineer will ensure that applications meet required quality standards through testing and will provide technical support to clients and internal teams after deployment.
Responsibilities
- Design and execute manual and automated test cases.
- Identify, document and track defects using issue tracking tools.
- Perform functional testing, regression testing, API testing and performance testing.
- Use SQL to validate and verify system data.
- Provide Level One and Level Two technical support for deployed applications.
- Investigate and resolve software related incidents reported by users.
- Coordinate application deployment and configuration.
- Prepare documentation, test reports and incident resolution reports.
Requirements
- Bachelor’s Degree in Computer Science, Information Technology or a related field.
- Minimum of 5 to 7 years combined experience in Software Quality Assurance and Application Support.
- Hands-on experience with test automation tools such as Selenium or Postman.
- Ability to write and execute SQL queries.
- Experience with issue tracking systems such as Jira, Zendesk or ServiceNow.
- Strong understanding of software development lifecycle and Agile methodologies.
- Excellent analytical and troubleshooting ability.
- Good communication and documentation skills.
Soft Skills:
- Ability to work under pressure.
- Strong attention to detail.
- Good teamwork and communication skills.
Method of application
Meet the Qualifications? Email your Cover Letter and CV to [email protected] using “Quality Assurance and Application Support Engineer” as the subject of the email.