TransUnion is a major consumer credit reporting agency that operates globally, providing credit information and insights to help consumers and lenders make informed financial decisions. It is one of the three leading credit bureaus in the United States, collecting and aggregating information on over one billion individual consumers across more than 30 countries. TransUnion offers services such as fraud detection, marketing, and analytical services, aiming to create a Tru™ picture of each consumer based on a robust set of information.
Requirements
- Matric or Industry related Qualification
- Proven success in telesales or contact center environments, consistently achieving and exceeding sales targets.
- Exceptional communication and interpersonal skills, with the ability to build rapport and influence customer decisions.
- Customer-centric mindset, skilled at identifying needs and delivering tailored solutions that drive satisfaction and loyalty.
- Resilience and adaptability, thriving in a fast-paced, target-driven environment while managing multiple priorities.
- Problem-solving ability, capable of handling escalations and providing alternative solutions to retain business.
- Tech-savvy and process-oriented, with the ability to quickly learn internal systems, pricing structures, and product offerings.
Responsibilities
- Contribute to business growth by consistently meeting and surpassing sales goals.
- Enhance customer satisfaction and loyalty through effective problem-solving and personalized service.
- Strengthen the company’s brand reputation by delivering a seamless, solutions-driven experience.
- Support risk mitigation and process improvement for customers, helping them optimize their operations.
- Foster a culture of continuous learning and professional development, leveraging opportunities for growth and income potential.
Method of Application
Meet the qualifications?
Apply now at TransUnion on transunion.wd5.myworkdayjobs.com .