Shop Operations (Customer Care Service Executive) at Spectranet

Experience: Entry-level, Mid-level

Education: Bachelors

Job-type: Full Time

Location: Abuja

Spectranet is the first Internet Service Provider to launch 4G LTE internet service in Nigeria. As the market leader, we are committed to giving our esteemed customers a world class internet experience. Benefits Spectranet provides fast, reliable and affordable broadband Internet services to homes and businesses. Service is currently available across Lagos, Abuja and Ibadan. Other states and cities will be added as our 4G LTE network rollout across Nigeria. What Sets Us Apart! Our core values of integrity, superior customer service and innovation make us the preferred brand. We are committed to offering superior PERFORMANCE, VALUE and RELIABITY. We offer you high speed internet experience at the best and most affordable cost. Our data plans give you the best value for your money in the industry. We design plans and offerings that suit your pocket irrespective of your income & who you are – Student, Professional, Family & Business Enterprise. You can connect with any of our affordable plans: Easy lifestyle Connect, Family Connect or Smart Connect.

Responsibilities 

  • Be the first point of contact for customers, handling queries, requests, and concerns.
  • Manage shop cash and stock operations with accuracy and integrity.
  • Maintain cordial customer relations and deliver excellent service standards.
  • Ensure smooth day-to-day shop operations, reporting, and issue resolution.
  • Motivate colleagues and promote a customer-first culture.

Requirements 

  • Graduate / Post Graduate with 1–2 years’ experience in customer service or shop operations.
  • Experience in cash and stock management.
  • Strong communication and problem-solving skills.
  • Proficiency in Microsoft Excel (mandatory).
  • Energetic, assertive, customer-focused, and a proven team player.

Method of application

Meet the Qualifications? Email your CV to [email protected] with the subject line: “Executive – Shop Operations (Abuja)”

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