Solutions Architect at IT Horizons Limited

IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ambitious but experienced professionals who deal with everything relating to technologies especially information communication technologies (ICT).

Job Overview

• You will be responsible for scoping, designing, and developing Bill of Materials with pricing for solutions relating to Networks & Collaboration Solution and Intelligent Building Management System.
• You will architect for other areas of solution as the company deem fit from time to time.
• Your goal is to win the customer with innovative solutions that solve customers’ problems at a price points that gives competitive edge without compromising quality and integrity.
• You will interface with external vendors, OEM, and sales team in ensuring optimum performance of the solution areas under your portfolio.
• You will guide the company on technological trends on areas you manage from time to time.
• You will be responsible for achieving the financial target of the business for the area of solutions you manage.
• The performance of the solutions will be evaluated from time to time as deemed fit by the organization.
• You will be part of a team that is responsible for designing and developing scalable solutions that is in line with customer requirement.

Responsibilities

• Speaking with customers via email, phone, physical meetings for initial requirement capture • Strong knowledge of Compute, Backup/DR, System and Microsoft Solutions.
• Knowledge of Network, Wireless, Collaboration, and Security Solutions.
• Maintain strong relationships with OEMs, in-market field sellers, partner under your area of concentration.
• Keep up to date with various OEM product announcements and sales incentives and programsunder your area of coverage.
• Support sales team, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by Presales Lead or Sales Lead.
• Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the organization.
• Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements.
• Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported.
• Opportunistically pursues additional business development opportunities within clients.
• Collaborates with sales to ensure these opportunities are effectively covered and advanced.
• Maintains high customer satisfaction ratings that meet company standards.
• Completes required training and development objectives within the assigned time frame.
• Builds relationships especially on C-level with customers and global partners that result in superior solutions and deeper loyalty and adoption of ITH’s solutions.
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
• Establishing the customer environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards.
• Design and implementation of new solutions and improving resilience of the current environment.
• Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.
• Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.
• Deliver Proof of Concepts (POC).
• Product presentations and demonstrations.
• Support with technical qualification of sales opportunities.
• Collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision-makers.
• Provide answers to (technical) questions in a Request for Information (RFI) or a Request for Proposal (RFP).
• Support the team lead in preparing and implementing annual work and resource plans; supporting their applicability within the overall company strategy.

Requirements