Absa Group Limited, commonly known and stylized simply as absa (formerly the Amalgamated Banks of South Africa (ABSA) until 2005 and Barclays Africa Group Limited until 2018), is a multinational banking and financial services conglomerate based in Johannesburg, South Africa and listed on the Johannesburg Stock Exchange. It offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management and bank assurances.
Job overview
- The Credit Innovation team is responsible for designing and delivering innovative credit solutions across the consumer retail credit value chain.
- The Credit Innovation Analyst plays a key role in enabling data-driven decision-making by providing deep analytical insights that inform product strategy, customer experience design, and commercial outcomes.
- This role is ideal for a data-savvy individual passionate about using analytics to shape the future of credit products. You will work closely with the Product Owner/Senior Specialist, Product development and cross-functional teams to uncover opportunities, validate hypotheses, and measure the impact of innovation initiatives.
Responsibilities
- Perform advanced data analysis on customer behavior, product performance, and credit risk metrics.
- Develop dashboards, reports, and visualizations to support product development and strategic decision-making.
- Identify trends, patterns, and anomalies in credit data to inform product enhancements and innovation opportunities.
- Track and report on key product KPIs including uptake, usage, delinquency, and profitability.
- Conduct post-launchanalysis to assess the impact of new features or changes.
- Support A/B testing and experimentation initiatives with robust data analysis.
- Analyze customer segmentation, journey data, and feedback to identify pain points and opportunities.
- Support market scans and competitor benchmarking using data-driven approaches.
- Collaborate with UX and design teams to validate customer insights through data.
- Assist in defining data requirements for new product features and enhancements.
- Work with technology and data engineering teams to ensure data availability and quality.
- Support Agile delivery processes by providing timely analytical input during sprints.
- Present findings and recommendations to internal stakeholders in a clear, actionable format.
- Collaborate with Risk, Compliance, Finance, and Product teams to ensure alignment on data-driven decisions.
Qualifications
- Bachelor’s degree in Data Science, Statistics, Economics, Finance, or related field.
- 2–4 years of experience in data analysis, preferably within financial services or credit risk.
- Proficiency in data tools such as SQL, Python, R, Excel, and visualization platforms (e.g., Power BI, Tableau).
- Exposure to Agile product development and innovation environments is a plus.
Competencies
- Strong analytical and problem-solving skills.
- Ability to translate complex data into clear business insights.
- Excellent communication and stakeholder engagement abilities.
- Curious, detail-oriented, and proactive in identifying opportunities.
Skills
- Data Wrangling & Visualization, Statistical Analysis, Credit Risk Metrics, Business Intelligence Tools, A/B Testing, Customer Segmentation, Agile Fundamentals.
Competencies
- Communicates Effectively, Collaborates, Action-Oriented, Plans and Aligns, Tech Savvy, Manages Ambiguity, Resourcefulness.
Method of Application
Meet the qualifications?
Apply now at Absa Group Limited (Absa) on absa.wd3.myworkdayjobs.com