Technical Support Assistant at Maxitech Global Investment Limited

Experience: Entry-level, Mid-level

Education: B.A/BSc/HND

Job-type: Full Time

Location: Lagos

Field: IT

Maxitech Global is your one stop shop for all your IT needs, computers, laptops and gadgets at the very BEST prices. Stop by and make a purchase because you deserve nothing but true value.

Job overview 

  • We are seeking a skilled and motivated computer hardware technician with experience in computer hardware repair to join our Technical Support Department.
  • The ideal candidate will provide technical assistance to our clients and internal teams, troubleshoot hardware issues, and ensure the smooth operation of computer systems.
  • This role requires strong problem-solving skills, attention to detail, and a passion for technology.

 Responsibilities

  • Diagnose and repair computer hardware issues, including desktops, laptops, and peripherals.
  • Install, configure, and maintain computer hardware and software systems.
  • Provide technical support to clients and internal staff via phone, email, or in person.
  • Troubleshoot and resolve hardware and software-related problems promptly.
  • Perform routine maintenance and upgrades on computer systems.
  • Document and track technical issues and resolutions.
  • Assist in setting up and configuring new hardware and software.
  • Collaborate with the IT team to improve system performance and resolve recurring issues.
  • Ensure compliance with company policies and procedures related to IT and data security.

Qualifications and Skills

  • Interested candidates should possess a B.Sc / HND qualification with 1 – 3 years of experience.
  • Proven experience in computer hardware repair and maintenance.
  • Strong knowledge of computer systems, hardware components, and peripherals.
  • Proficiency in diagnosing and troubleshooting hardware and software issues.
  • Familiarity with operating systems and software applications.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.

Benefits:

  • Opportunities for professional development and training.
  • A supportive and collaborative work environment.

Method of application 

Meet the Qualifications? Email your CV to [email protected] using the Job Title as the subject of the mail.

Note

  • Join our team and contribute to providing exceptional technical support to our clients and colleagues. We look forward to receiving your application!
  • Only shortlisted candidates will be contacted for further steps in the recruitment process.

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