Technical Support Specialist at Vantegral Consulting

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 1–3 years of experience in a technical support or IT helpdesk role.
• Strong knowledge of operating systems.
• Familiarity with ticketing systems
• Understanding of basic networking concepts DNS, IP, VPN, etc.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to explain technical information clearly to non-technical users.
• Highly organized with good time-management skills.