Nairobi

The ideal candidate will be responsible for defining and implementing the build, deployment, and monitoring of APIs using standards adopted by the bank.

The ideal candidate is expected to have a have 2 years’ experience in a Visa & MasterCard Operations role.

The ideal candidate is expected to support the organization and execution of multiple financial risk management engagements.

The ideal candidate will be responsible for executing the company’s effective sales and business growth strategy.

The ideal candidate is expected to be responsible for delivering high quality vehicle servicing, carrying out vehicle diagnostics, repairs, and maintenance of customer vehicles while ensuring the highest standards of safety, quality, and customer service.

The ideal candidate is expected to have a Minimum of 2 years’ experience in construction work, specifically as Aluminium Fabricators/Installers or Gypsum Board Installers.

The ideal candidate is expected to have proficient experience in conducting data analysis to provide actionable insights, particularly in the context of annual data collections or similar surveys.

The ideal candidate is expected to be a hospitable and skilled Customer Care Officer to manage patient interactions and ensure an exceptional experience at the hospital’s front desk and customer care points.

The ideal candidate is expected to be responsible for managing customer support, ensuring customer satisfaction, and providing excellent customer service.

The ideal candidate is expected to have communication and collaboration skills to support personnel, management and clients.

The ideal candidate is expected to handle customer queries phone, live chat, Whatsapp, Social Media, email and face-to-face in a polite and professional manner.

The ideal candidate is expected to provide strategic leadership, administration, management and governance, performance and productivity management, monitoring and enhancement of payments department while directly supporting the respective business/product segments.

The ideal candidate is expected to drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience, and achievement of Operational & Controls rigor excellence in branches.

The ideal candidate is expected to be responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with operational guidelines and procedures.

The ideal candidate will define and deliver new features across vehicle financing, SME lending (UmbaPay), and FX and cross-border settlement products, including USDC-powered accounts and payments.